Create value for your customers and beneficiaries and realise new market opportunities.
Knowledge Society works with organisations who know they need to innovate. Technology is transforming the economy, and to stay at the frontier, firms must create value in new and better ways. We help businesses and not-for-profits take advantage of new market opportunities and develop new products, services and business models.
It’s not all about ideas. Knowledge Society’s disciplined approach to innovation for growth emphasises strategy, structure, rigour and agility and helps you ensure the right incentives are in place in your organisation for real growth to happen sustainably. Our approach is embedded and collaborative – which means that your organisation’s innovation practice isn’t full of one-hit-wonders hidden away in a lab, but integrated with your core business. We help you make the case for innovation inside your organisation and build the internal skills and capability that make our work endure.
Our method starts with a robust strategy and ends with market launch, testing and constant improvement. Knowledge Society uses a range of methods to help organisations take advantage of new market opportunities and build an innovation portfolio, including market strategy, research, ideation, scenario planning, prototyping and business modelling. And our focus on internal incentives and adherence to our Guiding Principles mean that your organisation avoids the mirages and distractions that often accompany innovation programs.
Does your organisation want to pursue growth innovation? Talk to us.
To understand the problem, we go beyond received wisdom
Before planning or proposing anything, we seek to gain a thorough strategic, philosophic, historic and economic understanding of your problem or opportunity. There’s no use trying to change how your staff behave, for example, if their incentives are wrong; and there’s no point creating a strategy that is destined to repeat mistakes that have been made before. Our multidisciplinary team of economists, strategists and designers can help you return to first principles to discern a way forward.
We seek empirical knowledge and learn from the evidence
Knowledge Society curates the most useful knowledge in your domain or industry, building connections with global experts and immersing ourselves in your context. We aim high, bringing our clients face-to-face with the global frontier in their sector or discipline so that they can look to the best and aspire to match their standards.
We understand the human side of things by gaining empathy
Secondary analysis is not enough. To create meaningful solutions that actually work, we use design thinking to gain a deep understanding of the needs and motivations of your customers, users, staff or stakeholders. We use empathetic research techniques to dive into the lived experience of the people who matter, uncovering insights that inspire human-centred solutions.
We design a solution that fits
Using what we have learned about your context, problem and people, we create a fit-for-purpose solution. Our method and scope depends on your circumstances. We might help you create something new – a service, product, initiative or business – or help you renew your organisation by redesigning its internal elements, helping staff build new skills or making sure major changes are managed properly.
We remove the risk from our work through testing
Implementing solutions or new ideas without testing the assumptions on which they are based is a high-risk approach to creating value. We make ideas tangible as quickly and cheaply as possible so that users and customers can experience and interact with them. What we learn from these interactions shapes more effective, desirable, feasible and viable solutions. Through this process, we name and solve disagreements and eliminate ambiguity, resulting in consulting ‘deliverables’ that stick and have value.
We execute our work and improve on it
Knowledge Society is a full-service consultancy, which means we don’t just help you create a strategy, we implement it, too. Working alongside your people, in your location, we can help you execute your change initiative or launch your design solution, continuing to improve it as we go and helping you stay true to the original purpose of the work – even if things change along the way.